If your vacation is stressful and hectic, you are likely to need a vacation from your vacation. This happened to one of our clients recently. Susan wrote us this letter:
Dear Food Allergy Concierge,
I am writing to you because you are my last chance at getting a real vacation. Last year, we traveled to Italy on a family vacation with our son who is allergic to eggs, peanuts, tree nuts and sesame. We knew we wouldn’t be able to eat in most restaurants, so we rented an apartment with a full kitchen.
I swear I spent the first day just cleaning and making sure that cross-contact would not be an issue. And then I had to go shopping and figure out which local products were allergy-free. Every morning, I got up early to cook an allergy-free breakfast and then washed the dishes before packing our lunches and heading out for a full day of touring. When we got home, exhausted and worn out at the end of each day, I couldn’t rest, because I had to make dinner, serve and wash dishes (again). It was so frustrating to see families around me enjoying stress-free evenings out in restaurants while I knew a whole evening of cooking still awaited me.
When I finally got to my bed, I just lay there imagining how much easier vacations would be if we could eat some of our meals at restaurants, if someone else would pack our lunches and if we had someone to tell us what local ingredients were safe to eat.
When we got back home, I told my husband that we were not taking any more family vacations. He helped out a lot, but somehow most of the mental and physical burden was still on me, and I didn’t really get to enjoy our family time. Instead of making fun memories, I mostly remembered the hard work and exhaustion. I literally felt more exhausted when I got home than I had been before I left! It's true that our family had a pretty good time, but I felt like a dishrag and couldn't possibly do it all again.
My husband agreed that we would not take another vacation like that one, but a friend told him about you guys and I decided to write and see if you can offer me a way to take a real vacation.
Of course, we immediately called Susan and discussed all her options. We let her know that we can help create an itinerary, meet with hotel and restaurant chefs to arrange allergy-safe meals and supervise each meal. We will inspect all packaged items to check for allergens and will even provide medical supervision if necessary. Susan was so relieved to find out that she didn’t have to give up on international travel with her family! We’re already helping her plan her next trip - this time, to Greece - and she’s looking forward to some serious downtime.
We are privileged to make vacations fun for so many moms. Our custom trips are truly transformative for families. For more information on our allergy-free travel services, email office@foodallergyconcierge.
During our recent visit to Israel, we really struggled to find food for our son who has anaphylactic level allergies to egg and sesame. We approached both restaurants and hotels and were told they were unable or unwilling to take responsibility for preparing his food.
After learning about Dr. Eliana on-line, we contacted her in the hopes that she could provide a ‘normal’ restaurant experience for our family.
Both she and Shani were meticulous in their preparations with the restaurants to ensure that our son had a wonderful and safe experience.
We truly appreciate their efforts to take care of our son, and to provide us with a lovely vacation experience.
T.M., Chicago, USA
We want to thank you from the bottom of our hearts for the amazing gift you have given us over this Pesach- the gift of having you with us!!!!
We have NEVER felt more comfortable, calm, and at ease than we did these past 10 days. Your warmth, professionalism, kindness, and care shown through in all that you did.
My children are so grateful that they were able to be with you this Pesach. You made sure that they were so well looked after and they felt so at ease and comfortable with you! You were so amazing and approachable to them! And they LOVED all the food you so amazingly prepared (supervised allergy-free food preparation, managed menus) for them!
It’s very difficult for us to trust people when it comes to our kids and allergies. You magically were able to take away ALL of our anxieties, and nervousness (and we don’t give that away so easily!!)
We can never fully thank you enough. We truly feel that you instantly became part of our family and we look forward to G-d willing being able to be with you and plan amazing trips with you many many many more times!!!!
Thank you and may Hashem bless you for the work you do. My son Jacob said your allergy card has been very helpful. I am so grateful- beyond words.
L.R., NY, NY
Thank you for delivering our allergy free baked goods to our hotel. We just tasted the focaccia and it was delicious!
All the best,
S.C., New Jersey
We can't thank you enough for assembling this top-notch team of specialists to work with our daughter while she is in Israel.
T.G., Philadelphia, PA
"Food Allergy Concierge assisted us with a very helpful, detailed customized allergy card in Hebrew. The Allergy card was extremely helpful for multiple allergies and allowed us to eat safely in several eateries and hotels. Highly recommended.”
G.A. Illinois USA