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Food Allergy Concierge Blog

Personalised Food Allergy Cards

Does the sentence, “Summer vacation has arrived!!!” make you jump up with joy- or break out in hives?!?!? It doesn’t have to be the latter. Everyone deserves a break from life- that’s what vacation time is all about- and what better way to rejuvenate yourself than to go out and explore the big beautiful world we have. Anywhere your heart takes you- your feet should follow- with the proper precautions, of course- there is no reason to stay at home behind closed doors.


We all know the statistics- 50% of reactions due to allergies happen out of the home- but statistics shouldn’t scare you- did you also know that nearly 80% of people think that speaking to waiter or checking ingredients is considered enough of a precaution to prevent an anaphylactic reaction at a restaurant and only 26% of people are currently reporting using allergy cards?!?!? But here’s another piece of information that you should know about- people who take more than 1 step towards ensuring their safety while eating generally didn’t have reaction (merely speaking to the waiter isn’t enough, these people also took steps like choosing simpler items on the menu and used an allergy card) however those who did experienced allergies when eating out report NOT using an allergy card AT ALL.

The solution is simple- always carry an allergy card around with you when eating out- especially when travelling out of your home country. Allergy cards are especially important when travelling to a country whose’ native language isn’t your mother tongue.

What’s wrong with professor Google?

One of the most common questions we get asked at Food Allergy Concierge is, “why should I spend money on an Allergy card when google translate does the trick? (or does it)

“Google translate merely attempts to directly translate the actual word provided by the user.” Says Dr Eliana M. Aaron, “Not only is the word often misrepresented in the foreign language but more problematic is the differences in dialect between 2 languages that simply makes Google translate insufficient.” For example, translating ‘tree nuts’ from English – Hebrew will get the results tree + nuts, however when expressing the allergy of tree nuts through the Hebrew language the variety of nuts are actually expressed through multiple different Hebrew words.

Practically this means that someone could go into a restaurant in Israel, say they are allergic to tree nuts and the waiter will think it’s only 1 type of nut, thereby serving them a meal which contains their allergen. “The results could be deadly,” adds Dr Aaron.

The Food Allergy Concierge laminated card process begins with a comprehensive intake and assessment by a health professional that is trained in food allergies. This information will enable your customized card to contain vital data that is unique to your situation.

What else does the allergy cards contain?

Hidden Allergens:

Allergy cards provided by Food Allergy Concierge also include hidden allergens. This is personalised for each card, designed to protect that particular user against his list of allergens. Hidden allergens are equally as important as being aware of the allergens themselves as certain food items contain allergens, a fact the general population aren’t aware of. An example of this is breadcrumbs, an ingredient chefs at restaurants don’t realise are processed in a factory that has sesame in it making them not safe for people with sesame allergies.

Foods that may contain your allergen:

If your food allergy includes sesame, legumes or nuts, it is especially necessary to be prepared with a food allergy card. Baked goods made in commercial bakeries pose a high risk for allergy contamination, so we recommend purchasing custom allergy-free baked goods always!

For example, not only is sesame found in many cakes, cookies, and bread, it can also be in dishes you may not suspect. In fact, it is common to use sesame in chicken, vegetables, cookies, and candy-like halva. Plus, the ever-present tahini sauce is made with sesame!!


As someone who has lived with allergies, you are certainly aware of the issues when dealing with cross-contamination- however, most servers and Chefs at restaurants aren’t. That’s why this addition is extremely important. Written in a way so everyone can understand it provides an important precaution to eating safely in an eatery while travelling.

Other information:

Food Allergy Concierge does research not only into what is new and current in food manufacturing at the time of creating the allergy card but they also consider seasonal circumstances as well such as the holiday of Passover which generally falls out in Israel during the month of April. Certain foods are relevant only during the Passover week; these are also listed on the allergy card.

Emergency protocol:

Uniquely the professional allergy cards also contain a detailed emergency protocol which differs according to the customer’s medical situation. Everything is written clearly in the countries native language, with instructions so anyone who is around can follow regardless of familiarity to allergy emergency care and medical backgrounds; additionally, this includes emergency numbers. 

What’s left?

We create the card and laminate it. In general, it is written in Hebrew however we can professionally translate it into any language. We then send the card directly to you.

Contact us at to order your allergy card and to make an appointment for your complimentary food allergy consultation.

Food Allergy Concierge provides concierge services for people suffering from food allergies. We provide a range of solutions to keep you safe from allergy risk.

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What Our Clients Say

Meticulous in their preparations

During our recent visit to Israel, we really struggled to find food for our son who has anaphylactic level allergies to egg and sesame. We approached both restaurants and hotels and were told they were unable or unwilling to take responsibility for preparing his food.

 After learning about Dr. Eliana on-line, we contacted her in the hopes that she could provide a ‘normal’ restaurant experience for our family.

 Both she and Shani were meticulous in their preparations with the restaurants to ensure that our son had a wonderful and safe experience.

 We truly appreciate their efforts to take care of our son, and to provide us with a lovely vacation experience.

T.M., Chicago, USA

Comfortable, calm, and at ease

We want to thank you from the bottom of our hearts for the amazing gift you have given us over this Pesach- the gift of having you with us!!!!

We have NEVER felt more comfortable, calm, and at ease than we did these past 10 days. Your warmth, professionalism, kindness, and care shown through in all that you did.

My children are so grateful that they were able to be with you this Pesach. You made sure that they were so well looked after and they felt so at ease and comfortable with you! You were so amazing and approachable to them! And they LOVED all the food you so amazingly prepared (supervised allergy-free food preparation, managed menus) for them!

It’s very difficult for us to trust people when it comes to our kids and allergies. You magically were able to take away ALL of our anxieties, and nervousness (and we don’t give that away so easily!!)

We can never fully thank you enough. We truly feel that you instantly became part of our family and we look forward to G-d willing being able to be with you and plan amazing trips with you many many many more times!!!! 

CO, Canada
April 2016

Very Helpful

Thank you and may Hashem bless you for the work you do. My son Jacob said your allergy card has been very helpful. I am so grateful- beyond words.

Yasher Koach!
L.R., NY, NY

Delicious and Safe

Thank you for delivering our allergy free baked goods to our hotel.  We just tasted the focaccia and it was delicious!

All the best,

S.C., New Jersey

Thank You

We can't thank you enough for assembling this top-notch team of specialists to work with our daughter while she is in Israel.

T.G., Philadelphia, PA

The Allergy Card was Extremely Helpful

"Food Allergy Concierge assisted us with a very helpful, detailed customized allergy card in Hebrew.  The Allergy card was extremely helpful for multiple allergies and allowed us to eat safely in several eateries and hotels. Highly recommended.”

G.A. Illinois USA

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